Privacy Policy

This Privacy Policy explains how Fermata Works LLC ("Fermata Works," "we," "us," or "our") collects and uses information when you use Fermata Works Marching (the "Site"), including purchasing music, requesting commissions, contacting us, and managing your account.

1. Information we collect

Depending on how you use the Site, we may collect:

• Account details such as name and email address
• Organization or school information you provide
• Order, commission, billing, and purchase-order details
• Messages you send through our contact forms
• Technical information needed to operate the Site, such as session cookies and basic server logs

2. How we use information

We use information to:

• Create and manage your account
• Process purchases, commissions, contracts, invoices, and downloads
• Respond to support and contact requests
• Improve and secure the Site
• Comply with legal and financial obligations

3. We do not sell your data

Fermata Works does not sell your personal information. We do not rent or trade customer lists for marketing purposes.

4. Who can see your name and email

Site administrators can access your name and email so we can support your account, fulfill orders, and communicate about commissions or billing. We do not publicly display your account name or email on the public catalog or website pages unless you choose to show optional contact details on a staff profile.

5. Google accounts

If you create or sign in to an account using Google, Google also processes your information under its own policies. Please review Google's Privacy Policy here: https://policies.google.com/privacy.

6. Payment processing

Card payments are processed by Stripe. School purchase orders may involve invoice and billing details you submit. Payment processors handle card data under their own terms and privacy policies. We do not store full payment card numbers on our servers.

7. Cookies and sessions

We use session cookies to keep you signed in, remember cart and checkout state, and protect forms. You can control cookies through your browser settings, but some Site features may not work without them.

8. Data retention

We keep account, order, and commission records as long as needed to provide the service, maintain download access you purchased or were granted, meet legal and accounting requirements, and resolve disputes.

9. Security

We take reasonable administrative and technical steps to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

The Site is intended for educators, organizations, and adults making purchasing decisions. If you believe a child has provided personal information without appropriate consent, contact us and we will review it.

11. Your choices

You may update account profile information while signed in, and you may contact us to ask questions about your information or request help with your account. Some records related to purchases and commissions may need to be retained for business and legal reasons.

12. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Site after an update means you accept the revised policy.

13. Contact

Questions about privacy can be sent through our Contact page or emailed to president@fermataworks.com.